IT Support vs. Managed Services: Is it "Fix-It" or "Future-Proof" for Your Business?
If you're a business owner, you know how important IT is for your daily operations, productivity, and growth. But you also know how challenging it can be to manage your IT needs effectively, especially if you don't have the time, resources, or expertise to do it yourself. That's why many businesses choose to outsource their IT support to a third-party provider. But not all IT support providers are the same. There are two main types of IT support: IT support and managed services. What's the difference between them, and which one is best for your business? Let's find out. What is IT Support? IT support is a reactive service that responds to IT issues as they arise. It's also known as "break-fix" support, because it only fixes problems when they break. IT support providers usually charge by the hour or by the incident, and they offer a basic level of technical assistance for your IT systems and devices. IT support is suitable for businesses that have ...